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FAQ

Most frequent questions and answers

Standard Turnaround Time (STAT) – Once the design is approved the STAT for print completion is commonly three to five business days depending on workload, at the time of submission. The agreed deposit/payment is required to be fulfilled prior to beginning your project.

Paid in Full – When projects or work orders have been paid in full they are a priority to STAT. Meaning that when our print department is ahead of schedule your job is priority in respect of other STATs.

Example: (Project A) We have two days to complete  in respect to the given STAT; (Project B) is paid in full so now it becomes a priority to (Project A)

Due to COVID-19, Turnaround times verry week to week.

Yes, we offer in house design for all projects that are printed and produced by us. As well we provide individual design work for other business adventures that we hand off to the customer.

Yes, usually only applies to print ready artwork. 

Print ready artwork (PRA) is defined as a file that can be submitted,  to create the desired print materials. These types of files have to be the correct file type, resolution, and dimensions for the final product. PRA files ensure that your artwork is 100% correct to your likings when produced.

Some of the more common banner sizes are 2′ x 3′, 3′ x 5′, 3′ x 6′, 3′ x 8’, 5′ x 8’, 8′ x 8’. We can print practically any size custom banner you request. 

Yes, vinyl is a very durable outside option since this material is weather and water resistant. Our custom vinyl banners have an internal fabric that makes them stronger and better able to handle sunny, rainy, snowy and windy weather days. However, we do suggest taking your banner down if inclement weather comes your way.

Typically vinyl banners are a short term solution of (6 months) or less. Often banners can withstand many years outside but are still considered a short term solution.

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